The Port of Rotterdam Authority (PoR) takes care of the development, construction, management and operation of the Rotterdam port area and promotes effective, safe and efficient shipping settlement in the port of Rotterdam and the coastal start-up area. The area has a huge surface area and runs from the Wilhelminapier to the Tweede Maasvlakte. The area consists of many kilometers of roads and green strips, thousands of light towers and many other objects. The Asset Management Infrastructure department has outsourced the operational management and maintenance of the dry infrastructure for the coming years by means of a performance contract to one contractor.
For monitoring the quality of the area and the management processes within the performance contract, PoR and the contractor use RE Infrabeheer. DEMO has developed RE Infrabeheer to make the quality of the infrastructure measurable, to be able to monitor and to be able to track over time. Inspection observations are objectified by the use of image measuring scales (based on CROW image measuring scales). By sending and processing the information directly digitally from the field without a paper translation, processes are streamlined. The responsible employees can take immediate action. This evidently saves a lot of work and visibly benefits quality. RE Infrabeheer is designed to exchange documents between the client and the contractor to make processes measurable. RE Infrabeheer ensures smarter and less expensive inspections with a higher and objective information value. Agreements from performance contracts become objective and measurable. Practice has now shown that this leads to substantial cost savings.

By implementing the software tool RE Maintenance, including iPad recording module, the municipality of Krimpenerwaard can draw up management plans in a structured and simple way. For example, the inspection data from RE Maintenance can be synchronized with the iPad version. The inspector can then create, edit or delete inspection rules on site. With the iPad, photos of defects and locations can also be linked to building parts. All on-site inspections can be synchronized directly with the data in the office. RE Maintenance is equipped with a functionality to authorize this data. With the application of this software tool, the inspection is carried out entirely in accordance with the standards NEN 2767. In addition to this innovative inspection technique, the municipality also has access to RE Dashboard, a tool to monitor various data and information flows in real time. For example, they can quickly see the state of the inspection plans or what the condition score of their property property is broken down by year of construction. Such information can also be displayed in a GIS map (Geographical Information System). For example, the various real estate objects are displayed in colored icons or as pie charts on the map.


With the help of RE Maintenance, the municipality of Krimpenerwaard has up-to-date and relevant information about the municipal real estate, so that they can optimize their maintenance plans and do good analyses on the basis of which the management policy is determined. Quality is increasing and costs are decreasing.